A few useful details
- Your platform and device model
- The app version, screen and time of the issue
- A screenshot with personal information hidden, if available
Please do not send passwords, verification codes or payment details.
Can’t find your progress?
First check that you are using the same login method as before. Contact us before uninstalling the app or clearing its data. Some information, including coins and certain settings, is stored on your device and may not be restored by signing in.
Accounts and privacy
You can request account deletion by email even if you cannot use the app. See the links below for the deletion scope and instructions.